JobSurfer

So we’ve been having a few continuous problems with the store’s parking lot. The problem is that it’s small, with chunks taken out for the storage trailers and the garbage and recycling dumpsters. No more than six or seven cars can really fit in there at one time. The problem is, there are other stores nearby, and our parking lot is the most visible one from the road. So what happens? Everyone parks in our lot, taking up our few spaces, and then wanders over to the nail place for an hour for a manicure. Meanwhile, our customers are stuck wandering around for a metered space or are resigned to using the parking garage down the block. Then they come into the store to complain about there being no parking spaces.

So we tell the people who complain about the lack of space that we tow anyone caught parking in our lot and wandering off. But then we get people who do that and get towed, and the first time they set foot in our store is when they come in to yell at us. The worst is the people who come to the store to buy things, but then leave their cars in the lot afterwards while they shop elsewhere. Sorry, guys, but customer or not, that’s also against the rules.

The other day a man who was towed cussed out my coworker in the parking lot. Then he came inside and just stood in the doorway, agitated and glaring. I offered him the use of our phone, offered to call him a cab, (”Okay, you’re a cab,” I would have replied had he complied), and was oh-so-polite. But he continued to shoot comments at my coworker, so I glared right back until he left. Then he stood outside in front of the parking lot, stalking, still full of temper, while he waited for his ride to pick him up. I was worried he was going to start verbally abusing our customers. Because then I would have called the cops on him. And instructed them to take him back to kindergarten, because he obviously failed the first time around!

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